How Avizio secured its cash flow and said goodbye to survival mode

Before using Upflow, Avizio’s working capital was a primary concern. Fast payment collection was essential to pay their network of advisors on time.

Even with nearly €1m in cash out at all times the company is serene and confident thanks to Upflow. “This is clearly significant, but we are now in control of our working capital, not the other way around.”

Thanks to their collaboration with Upflow and their finance manager Stephanie, this is no longer an issue: she now has clear visibility on how much money is out, where it is, and when it will most likely be collected. Upflow allows her to properly forecast her cash collection and report this to her now zen C-level.

Before Upflow, Avizio’s cofounders were in charge of cash collection and quickly realized how time-consuming and unscalable the process was. They recruited Stephanie to handle it, but as the company grew, she became overwhelmed: “My calendar was bursting with notifications.”

That’s when Upflow came back to the rescue. She now spends 1.5 hours a week on cash collection, down from 8 hours with her previous process. “Not including the mental load…”

Stephanie had devised a process to avoid antagonizing customers as much as possible. Yet, “when you don’t have time and your cash flow position gets too low, you can grow impatient.”

With Upflow, they easily reproduced this process for each business unit and even improved it. Since all of their customer contacts are very busy people, Upflow makes it easier for them with a wide range of communication channels.

And thanks to the real-time integration with QuickBooks, Stephanie no longer runs the risk of asking for a payment that has already been made.